Frequently Asked Questions
How long does delivery take?
Delivery takes 24 hours for areas between Beirut and Jounieh. For locations outside Beirut, it usually takes 3-5 working days
How long do engraved orders take to process?
Engraved orders are processed immediately. Delivery time depends on your shipping address, as mentioned in Q1
Can I add a gift box?
Please check the product description. Most items come with a gift box.
Can I use more than one discount code at checkout?
No, only one discount code can be applied per order.
Can I update my shipping address after placing an order?
Yes! Just contact us quickly, and we’ll update your shipping address.
Do you offer bulk or group orders with engraving?
Yes! For bulk or group engraving orders, please contact us directly, and we’ll provide more details.
Can I return or cancel my order?
Please refer to our exchange and refund policy for details.
What is the usual method of payment?
Cash on Delivery (COD). We also accept Wish and OMT pay transfers. Contact us for more details.
How much is the delivery charge?
- Delivery all over Lebanon is 4$ via Wakilni.
- Delivery charges are added upon checkout.
- Free delivery for orders above 50$.