Terms & Conditions:

Last Updated: November 9, 2026

Welcome to GUZIMAER.

These Terms & Conditions govern your use of www.guzimaer.com and any purchases made through our online store.

By accessing our website or placing an order, you agree to the following terms. We encourage you to review them before completing your purchase.

1. General Information

GUZIMAER is a Lebanon-based brand specializing in personalized leather goods, travel essentials, accessories, and thoughtfully curated gifts.

We strive to provide accurate product information, transparent pricing, and a reliable shopping experience.

We reserve the right to update our website, product offerings, and these Terms & Conditions when necessary. Any changes will be published on this page.

2. Product Information & Availability

We make every effort to ensure that product descriptions, photographs, colors, and specifications accurately represent our products.

However, please note:

  • Product colors may vary slightly depending on your screen settings and lighting.

  • Minor variations in texture, finishing, or appearance may occur between individual products.

  • Product availability is subject to stock levels.

  • We may modify or discontinue products without prior notice.

If a product becomes unavailable after an order is placed, our team will contact you to discuss suitable alternatives or cancellation.

3. Prices & Payments

All product prices are displayed in USD unless otherwise indicated.

We currently offer the following payment methods, subject to availability:

  • Cash on Delivery (COD)

  • Whish Money transfers

  • OMT Pay transfers

Delivery charges, when applicable, are displayed during checkout.

GUZIMAER reserves the right to modify product prices, promotional offers, and discounts without prior notice. Price changes will not affect orders that have already been confirmed.

4. Orders & Confirmation

Once an order is submitted, our team may contact you to verify the order details, delivery address, or personalization instructions.

Please ensure that all contact and delivery information provided is accurate.

We reserve the right to decline or cancel orders in cases of suspected fraud, incorrect information, stock unavailability, or other legitimate operational concerns.

If a prepaid order cannot be fulfilled, the amount paid for the unavailable items will be refunded.

5. Personalized & Customized Products

Personalization is an essential part of the GUZIMAER experience.

Many of our products can be customized with names, initials, or other engraving options.

To ensure the best possible results:

  • Customers are responsible for reviewing the spelling, capitalization, language, and details submitted for personalization.

  • Engraving will be produced according to the information provided when placing the order.

  • Minor differences in engraving color, depth, or appearance may occur due to the material and customization technique.

  • Customized products cannot be canceled, changed, returned, or exchanged once the order has been submitted, except where required by applicable law or where an item arrives defective, damaged, or incorrectly customized due to our error.

If we make a customization error, we will arrange an appropriate replacement or other remedy at no additional cost, in accordance with applicable law.

6. Shipping & Delivery

GUZIMAER currently delivers throughout Lebanon.

Delivery timeframes depend on the destination, order details, and courier availability.

While we make every effort to dispatch and deliver orders promptly, delivery estimates are not guaranteed. Delays may occasionally occur due to circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information and remaining reachable for delivery coordination.

For additional information, please refer to our Shipping & Delivery Policy.

7. Returns, Exchanges & Refunds

We want every customer to be satisfied with their GUZIMAER purchase.

Eligibility for returns, exchanges, and refunds depends on the product condition, whether the item has been customized, the reason for the request, and applicable consumer protection laws.

Products must generally be returned unused, in their original condition, and with their original packaging.

If you receive a damaged, defective, or incorrect item, please contact our customer support team so we can review the issue and arrange an appropriate solution.

For detailed conditions, please refer to our Returns & Exchanges Policy, which forms part of these Terms & Conditions.

Nothing in these terms limits any mandatory consumer rights available under applicable law.

8. Promotions & Discount Codes

From time to time, GUZIMAER may offer promotional discounts, special packages, or limited-time offers.

Unless otherwise stated:

  • Promotional offers are valid only during their advertised periods.

  • Only one discount code may be applied per order.

  • Discounts cannot be redeemed for cash.

  • Promotions may be subject to minimum purchase amounts or other specified conditions.

GUZIMAER reserves the right to correct promotional errors and refuse the misuse of discount codes, subject to applicable law.

9. Corporate & Bulk Orders

GUZIMAER offers customized gifting and bulk-order solutions for businesses, organizations, and special occasions.

Bulk orders may be subject to separate pricing, minimum quantities, production timelines, and payment arrangements.

Any special terms will be communicated and agreed upon before the order is confirmed.

10. Intellectual Property

All original content on the GUZIMAER website, including our branding, logos, product photography, designs, descriptions, and other creative materials, belongs to GUZIMAER or its respective rights holders.

Such materials may not be reproduced, distributed, or used for commercial purposes without prior written permission, except as permitted by law.

11. Website Usage

By using our website, you agree not to:

  • Provide false or misleading information.

  • Engage in fraudulent transactions.

  • Attempt to interfere with website security or functionality.

  • Use our website or its content for unlawful purposes.

  • Reproduce or misuse protected website content without authorization.

We reserve the right to restrict access or reject transactions where necessary to protect our business, customers, or website.

12. Limitation of Liability

GUZIMAER takes reasonable care to provide accurate information and reliable services.

However, occasional website interruptions, technical errors, or delays may occur.

To the extent permitted by applicable law, GUZIMAER will not be responsible for indirect or consequential losses arising from the use of our website.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

13. Privacy & Personal Information

We respect your privacy and are committed to handling customer information responsibly.

Personal information collected during shopping, checkout, or customer communication is processed in accordance with our Privacy Policy and applicable law.

For further details, please review our Privacy Policy.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of Lebanon.

Any disputes arising from the use of our website or purchases made through GUZIMAER will be handled in accordance with applicable Lebanese law.

15. Contact Us

For questions regarding these Terms & Conditions, orders, or product information, please contact us.

GUZIMAER

Website: www.guzimaer.com

WhatsApp: +961 76 657 872

Location: Lebanon

We are committed to providing a transparent, reliable, and enjoyable shopping experience.